FAQs

Can I recycle EcoNutz?
Yes you can recycle EcoNutz. In fact, by recycling our environmentally friendly void fill packaging solution, you are helping to reduce the negative effects of global warming.
How should I use EcoNutz?
You can use them in the same way you use other void fill packaging. Simply place a bottom layer of EcoNuts to your box, place your product on top, then place a further layer of EcoNutz as a top layer. You will not use as much material compared to polystyrene loose fill or other paper void fill. EcoNutz don’t compress down like other types of loose fill.
Why should I use EcoNutz?
If you are looking to reduce costs to your packing operation, reduce your products’ impact of the environment or even to improve customer satisfaction and stop products damages – then to put it simply EcoNutz solve all your problems.
What are EcoNutz?
EcoNutz are twisted pieces of paper that interlock together to provide superior protection when sending your product or item through the delivery system
What if I’m not in to receive my order?
The courier will leave you a 'failed delivery' card and attempt a second delivery the day after. If second delivery also fails, your parcel will be kept at your nearest depot for collection.
Can I return items?
If you order the wrong product or change your mind, return it to us within 15 days. You only have to send the products back to us, at your own cost, unused and undamaged in the original packaging. We will arrange a credit, exchange or refund.
When can I expect my order?
We ship your goods in a variety of ways using national couriers including Parcelforce, Interlink, and Citylink. Orders placed & paid for prior to 12:00pm will be dispatched the same day and under normal circumstances you should receive your order the next day between 8.30am and 5.30 pm. Excludes Saturdays and Bank Holidays.
How Much is Delivery?​
Our current rates are £5.89 delivery cost for items under £5 and free delivery for orders over £5. Offer excludes off-shore Islands, Northern Ireland and ROI. Delivery charges will be quoted on the following Postcodes irrespective of the value of the order: HS1-9, IV41-49, IV51, IV55-56, KA27-28, KW15-17, PA20, PA41, PA60-88, PH42-44, ZE1-3, GY, JE, IM, TR21-25, BT and for the Republic of Ireland. Delivery charges for specified time and Saturday deliveries are available on request.
What payment options are available?​

All product prices exclude VAT.

Our website uses Secure payment by PayPal. You do not need to have a PayPal account, all major credit cards, debit cards are acceptable. Once your payment has been processed you will receive a confirmation email direct from PayPal with your order details.

How much do I need to order?
There is no minimum order value. Some of our products are sold as Samples or Single Packs, but mainly our EcoNutz loose fill, Nest Pack and Puff Pack void fill is sold as a Bulk Buy item.